Innovation through Design

Aleksandra (Ola) Kozawska is an award-winning service designer with experience working in consultancies such as Sopra Steria and Fjord, using design tools and human-centered methods in projects within technological and social areas.

Her design education includes University College London (UK), Politecnico di Milano (Italy) and Glasgow School of Art (UK).

Aleksandra has also experience working at the European Astronaut Center as a designer of basic astronaut training materials and an e-learning course for technical experts. She is also an alumna of the International Space University, Space Studies Program 2019 in Strasbourg.

Most recently, Aleksandra has been working as a senior service designer at BBVA in Madrid, leading design and digital transformation projects for enterprise banking.

She is also a co-organizer of a local chapter of the Service Design Drinks in Madrid and is on the board of advisors for the Gabriel Fahrenheit Scholarship for Polish students abroad.

Her collaborations include companies


D.G. Fahrenheit Scholarship for Polish students abroad

Student Service Design Award Finalist

Finalist at Triennale Milan Design Week

Recent publications

Space for Urban Planning
Team Project, SSP 2019
International Space University

Creating a vision for the future cities on Earth that use space technologies for more sustainable development.

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Touchpoint, Designing for the Future
October 2018

Aligning Future Vision in Large and Diverse Organisations: A mapping tool for vision alignment

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GSA & RBS: Future Bank 2025 – According to Generation Y

Project included in the Service Design Award Annual 2017.

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